17
May
12

Milestone XProtect Go NVR Software

Milestone is one of the leaders in NVR software. About a year ago, they release a free version call “Go” that’s a limited version of their commercial software. The key advantages to XProtect is the wide variety of device support that is updated regularly with drivers for over 1,000 cameras from almost 100 different manufacturers.

The “Go” version has limitations and it’s geared for a home or small business user. Key limitations include;
• 8 cameras maximum
• 5 days maximum retention on recorded events
• single user version (only one concurrent user connected at anytime)
• You have to register every year to get a license key
• Splash screen reminder that you can upgrade

Upgrading to XProtect Essential removes these limitations at the approximate cost of $50 per camera license.

There’s two programs, the Management Application and Smart Client. Configuration, for example, adding cameras and setting motion detect events is done in the Management Application. Viewing the cameras and recorded events are done in the Smart Client. All this runs on Windows only. Free IOS and Android applications are available to access the cameras remotely.

When you launch the Management Application, it starts in their wizard screen which includes the ability add cameras, configure recordings, set motion detectoin and add users.

Milestone XProtect Go NVR Software

The first thing you will do is add cameras and there’s several options here. I tried Express and Advanced without much luck so I chose Manual.

Milestone XProtect Go NVR Software

In the manual configurations, you enter in the camera address, port number, userid & password and click Auto-Detect and it finds the appropriate driver. Selecting the driver manually did not work (Next button is grayed out and you can’t proceed). This worked on most cameras available to me, but was not able to add an Axis Q6035-E, even though this specific model was available in the hardware device drop down.

Milestone XProtect Go NVR Software

Once the cameras are setup, you can setup motion detection for recording. You can motion detect the entire screen or quickly draw boxes of motion detect areas and set sensitivity levels. This worked very well, easy to use, and was effective at capturing motion.

Milestone XProtect Go NVR Software

While it only supports one user at a time, you can setup multiple user accounts.

Milestone XProtect Go NVR Software

The available wizards are a great start, but day to day configurations changes are made from the windows style menu tree on the left and is easy to navigate.

Milestone XProtect Go NVR Software

The Smart Client is their viewer application. There isn’t a web browser based interface. When you start the application, it will default to a certain view. In my case, the 4 cameras I added are displayed. From this screen you can click setup and add views (camera layouts) and drag/drop cameras into the sections of the screen you want. You can zoom in using your mouse scroll wheel. As you can see, cameras that are actively recording are noted on the window.

Milestone XProtect Go NVR Software

Recorded events can be viewed the by clicking the playback tab. Initally it shows the window below with the most recent events and a vertical timeline display on the right. Scrolling the timeline shows the relavent events on the camera display in the middle.

Milestone XProtect Go NVR Software

There’s also a thumbnail view at the camera level wher you click on a thumbnail to play that event.

Milestone XProtect Go NVR Software

Conclusion
If you can live with the limitations and the product works with your cameras, free is hard to beat. If you can’t live with the limitations, then the $50/camera price is comparable to ExacqVision Start that I previously reviewed. The two differ in the way they work in many ways, including the way motion detection is handled, the operating systems supported, web browser vs. client/server approach. XProtect Go uses a lot of resources, making my quad core server seems slow with just 4 cameras so make sure you have a decent sized server to handle the amount of cameras you intend to use. Also, derived from commercial grade software, it should be a reliable and stable solution.

Support comes in the way of community support on their forum. This seemed weak to me as they have not really built up a community like Zoneminder has (previously reviewed). There’s people on the forum complaining that something doesn’t work, but rarely seen helpful responses.

More information, specs and download available on Milestone’s website by clicking here.

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35 Comments on "Milestone XProtect Go NVR Software"

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Prakash Ponraman
1 year 2 months ago

Dear Integrators
We need to add HIKVISION 7632 NVR in MILESTONE SOFTWARE. We tried but yet finished.

We need your valuable help. We ready to pay Service charge as per your norms.

Regards
Prakash Ponraman
+919788088000
Tamilnadu
INDIA

Brett
Brett
1 year 3 months ago

Good information. I just started researching video surveillance for my home. Any thoughts on SecuritySpy NVR software running on a Mac mini? -Thanks

jc
jc
1 year 4 months ago

What a wealth of information! Thanks for curating all of this.

One question, even though the retention is only 5 days, can a video be exported before this? Say I’m away from home for three weeks and detect an event I want to save. Could I export a recording from the mobile app or web interface so I can have the evidence when I get home? Thanks.

Dave
Dave
1 year 5 months ago

I am having an issue with the Bitdefender Internet Security 2015 Firewall allowing Milestone Mobile server to function correctly. I am trying to view the Milestone Mobile Server running on my home computer using the Android app Milestone Mobile. If I turn off the Bitdefender firewall, everything works great. I have contacted Bitdefender for help on their firewall with no success- none of their recommended settings solved the issue.

I am using port 8082 for the mobile server and mobile app. In the Bitdefender firewall rules, I am setting the Milestone mobile server service to allow TCP in both directions over port 8082 from my home computer IP address. When I run a port scanner with the Bitdefender temporarily set to allow port scanning, the port is closed. When I turn off the firewall, the port is open and I can access the server from my phone app.

If you have experience with Bitdefender, please let me know what I am setting wrong wrt application rules. Otherwise, please recommend a good firewall application to use instead of the one provided with Bitdefender Internet Security 2015. Thank you.

Richard
Richard
2 years 3 months ago

Downgrading to 2013 has given me dual streams, but even when using the sub stream the frame rate over the web is poor.

Onwards and upwards

Richard
Richard
2 years 3 months ago

Have the latest everything installed and beginning to wonder if that is part of the issue. Checking on the Milestone forums it seems others have had performance issues since upgrading to the 2014 versions of the product.

Appreciate all of you comments and will continue to persevere as feel it is one of the better products out there. Unfortunately the web performance will be a deal breaker for me.

Richard
Richard
2 years 3 months ago

Seems only one of my cameras is supported, albeit with old firmware, although I couldn’t get that to work with dual streams either;

“Thank you for your e-mail. As you can see from our list of supported hardware devices only the model DS-2CD2032-I is officially supported only tested and compatible with firmware: 5.0.0 build 130412 and added with the driver: HikVision8x3

The other two cameras are not officially supported and we cannot guarantee that they will work correctly and be able to use all of their options with Milestone.”

Richard
Richard
2 years 3 months ago

Not the best customer service!

Despite following their instructions to remove the software to reinstall in an attempt to reset the expiration of the trial license. And it not working.

“Dear Richard,

In this case there is nothing we can do. When software is installed in 30-day trial mode and is allowed to expire, there is no way to extend that 30-day counter.

Have a nice day!”

I’m really trying to like this software but without being able to fully trial the features I’m interested in, (I appreciate I had the original 30 days and effectively squandered them), and now coming up against this kind of customer support it’s becoming difficult.

Richard
Richard
2 years 3 months ago

Limitation confirmed by Milestone Technical;

“As you’ve already found out by yourself the Dual stream (live and recording) per camera is a feature available for Milestone XProtect products above Go. You can register a new account at MyMilestone and download another trial version of the XProtect software.

Have a nice day!

Best Regards,
Milestone Technical Support”

Richard
Richard
2 years 3 months ago

And this is where I have found the issue. If I check dual streaming I get no video and now I understand why. Checking again on the web site I found a comparison chart. It would seem the Go version does not support dual streaming.

I appreciate this is a limited version but this is a huge over-site I feel, and detracts from the overall usefulness of the software. This either means no usable web interface, (so why have it), or I have to lower the resolution of the cameras themselves which is annoying as I bought them because of their 1080P resolution.

There are other limitations that would encourage people to upgrade without crippling it in this way.

Richard
Richard
2 years 3 months ago

Spoke too soon. Performance degraded again to unusable over web. The only time I can get any where near mediocre to acceptable performance is dropping the resolution right down to 720.

Love everything else about this software but the web performance is a show stopper for me.

Richard
Richard
2 years 3 months ago

OK. I seem to have cracked it. Not sure why but having checked the level1, level2 and level3 boxes under the mobile server in the Management Application things are a lot better.

Weird.

A lot happier now. Reconsidering my upgrade to the Essentials version.

Richard
Richard
2 years 3 months ago

Over the web the frame rate is very poor. Same performance using browser over the LAN. At best 1 – 2 fps with pausing in between.

In a browser locally on the machine it’s more like a forgivable 5ps. Would be willing to accept this as the software as a whole is very good.

Internet is cable with 152MB down and 12MB up.

Richard
Richard
2 years 3 months ago

Really wanting to like this software but cant get passed the fact the web camera view is so slow. Is this normal or do I have to change something.

Standard install of Xprotect Go with 3 HikVision cameras.

Boogaloo
Boogaloo
3 years 1 month ago

Loving the potential of this software, but I just bought a couple of Foscam F18910W cams and it appears this company/software does not support Foscam at all?
Any idea’s?

Andi
Andi
4 years 3 months ago

Hi, Great blog and very helpful, many thanks

Marty Zigman
4 years 5 months ago

I have setup the XProtect GO now on a Windows 7 computer to act as a server. I basically purchased a small form factor Asus eeeBox and mounted it to my monitor so it is all self contained. I am driving 8 cameras and it is working quite nice. Indeed, running the Client software on it is slow. But the mobile Android client is working very well. So far, the only concern I have is the fact that I can only store 5 days of data. I am going to assess if it is worth shelling out the extra cash for unlimited storage capacity.

I wrote an article on my journey and findings here:

http://blog.prolecto.com/2012/07/04/discoveries-building-an-ip-based-surveillance-system/

Eumir
4 years 6 months ago

Hi, how about NAS type NVRs like Synology and QNAP? Do you have reviews on these items? Also, what’s your thoughts on using iSpyConnect?

David
4 years 7 months ago

Great Job! Love this Blog! You have any plans to look at Axxon’s offerings? Couple of points you made clear in this review and the reviews of other NVR software is CPU performance. Was looking at Axxon and they claim to use in camera motion processing to take the load off the CPU. Since the majority of users are on a budget, older computers are likely to to be used. Do you think you will get a chance to see if Axxon’s CPU usage is as they claim?
Thanks and Great Job!

Guido Schade
4 years 7 months ago

Another great review, very interesting. Will be recommending your blog / site to our customers.

Daniel
Daniel
4 years 8 months ago

Again, thank you!

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